Client Account Manager – Media Production Agency. Hybrid

  • Job Reference: 16519
  • Date Posted: 15 July 2022
  • Recruiter:
  • Website:
  • Location: Oxford, Oxfordshire
  • Remote Working: Some remote working possible
  • Salary: £35,000 to £40,000
  • Bonus/Benefits: Depending on experience + Annual Company Bonus Plus Benefits
  • Sector: Marketing, Content, Creative
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Are you an experienced Media Account Manager, looking for a role that can offer you progression and the opportunity to really make your mark?
Are you looking for a role that offers variety where no two days are the same?
Do you want to join a small agency with big ambitions?

If yes, we’d love to hear from you!

This is a rewarding and challenging opportunity to join an independent media production company working with a variety of different clients with the goal of creating engaging bespoke industry content.

This is the perfect opportunity for someone who has worked as an Account Manager in an agency setting, ideally in a video / content production environment. Alternatively, you may have worked in a creative or marketing agency or perhaps in the events industry.

Role Info:

Account Manager
Oxford / Hybrid working 3 days from home after initial training has been completed
£35,000 - £40,000 Depending on experience + Annual Company Bonus
Plus benefits including career progression and learning / development opportunities

Service: Innovative full-service video production company
Clients: Abbey Road Studios, Tonies for Teachers, Oxford University, Children with Cancer UK, Verna Hark Band, Adventure 00, The Oxfordshire Apprenticeship Awards
Your Skills: 3+ year’s account management / project management experience gained from with an agency, excellent communication skills, ability to multitask

About Us:

We are a full-service media production agency based in Oxford. We are constantly pushing the boundaries of what is possible when it comes to our exciting client projects. Whether this is creating on-brand films for social media, live streaming a prestigious award ceremony internationally, or capturing key opinion leaders from around the world.

The Account Manager Role:

We are looking for a hard-working and ambitious Account Manager with experience in managing client relationships to develop an understanding of their business needs, and turn this into exciting, media content.

This will be a fast-paced role with lots of video content to be produced. You’ll be responsible for close client liaison, and be the main day-to-day client contact, meeting with clients, becoming their go-to person in the team for any briefs, queries, and questions.

Ideally, you’ll have worked as an Account Manager in a busy, fast-paced agency or video/content production environment, and you should have substantial experience in video and content production.

Knowledge of video production would definitely be an asset so you can speak confidently and give advice, but more importantly, you need a desire to make the shoot happen, keep the client happy, and have them call us for the next shoot and the one after that.

You will represent the client's voice internally, as well as the face of the agency and day-to-day client contact. Acting as the guardian of your accounts, you will work closely with our Production Team, to communicate briefs clearly and make sure the clients’ needs are met, expectations managed and ultimately the supply of all deliverables within budget and on time.

Key Duties:

+ Take responsibility for the day-to-day management of client relationships.
+ Work together with clients to develop a full understanding of their business, and the requirements we can provide content for.
+ Work with the team to produce exciting, creative proposals that lead to a successful outcome.
+ Manage client onboarding from proposal to project completion
+ Manage projects from start to finish to ensure they are delivered on time and within budget.
+ Support and develop internal marketing strategies.
+ Client relationship – working directly with clients, delivering a seamless service, ensuring deadlines are met and client expectations are managed in a professional manner.
+ The ability to confidently propose new ideas based on client knowledge which will lead to new business activity

About You:

+ 3+ years of account/project management experience is preferred
+ Must be organised, efficient and confident with the ability to manage multiple projects and ever-changing priorities/deadlines
+ A natural communicator with exceptional drive and resilience
+ Strong business acumen with a high-level awareness of key issues and hot topics across different industry verticals
+ A strong team player who wants to be a part of building a business
+ Good marketing and creative skills


+ Flexible working hours
+ Hybrid working options
+ Bonus dependent on performance/achievements
+ Pension Scheme
+ Potential for some travel opportunities
+ Fantastic team environment
+ Great coffee in the office!

Interested? Apply here for a fast-track path to the Hiring Manager

Your Experience / Background / Previous Roles May Include:
Media Account Manager, Marketing Account Manager, Production Account Manager, Digital Marketing, Digital Media, Media Project Management, Video Production, Business Development, Content Marketing, Account Manager, Account Management, Podcasting, Webcasting, Event Capture, Live Events, Animation

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.